Lifecycle Management Services
An Alternative Approach to Traditional Public Safety Managed Services
For public safety agencies, maintaining their mission-critical infrastructure and IT infrastructure is becoming increasingly complicated. Network management responsibilities are falling more on the shoulders of the agency instead of its vendors, and 911 authorities are looking for alternatives to traditional public safety managed services. In today’s ever-changing network environment, maintaining a pulse on the entire system and all its vendors is time-consuming and requires constant oversight.
MCP offers a complete portfolio of lifecycle management services that protect organizations from unplanned network and IT downtime. Our services give public safety agencies greater confidence that their infrastructure and related systems are in good hands—running smoothly—because of proactive monitoring designed to detect and mitigate unplanned interruptions. If an issues occurs, MCP's oversight ensures its addressed in a timely manner before it leads to an outage.
A holistic approach to the entire emergency communications ecosystem
In today’s complex and increasingly IP-based world, every network and system impacts the entire emergency response process. MCP provides technology-agnostic services that span all aspects of emergency communications, and as a result, our focus is solely on acting as an advocate for our clients.
MCP’s lifecycle management services help you:
- See greater value from your technology and IT maintenance costs
- Keep your networks secure, stable and running efficiently
- Resolve network support issues and prevent network downtime
- Alleviate the time burden placed on your IT staff
- Have a greater pulse on your network and IT enterprise, sole-sourced to one service provider
What We Do
MCP’s network management services alleviate the time burden placed on your IT staff by complimenting your skillsets and taking full responsibility of your day-to-day network operations.
MCP operations management service proactively monitors your radio and site infrastructure for a host of threats such as power and environmental issues, as well as provides vendor oversight and lease management.
Our data management services empower public safety and 911 agencies with accurate and actionable data.
MCP provides vendor management services designed to help clients control costs, drive service excellence and performance to gain increased value from their IT and network vendors.