Lifecycle Management Services

contact us        subscribe        explore content

An Alternative Approach to Traditional Public Safety Managed Services

For public safety agencies, maintaining their mission-critical infrastructure and IT infrastructure is becoming increasingly complicated. Network management responsibilities are falling more on the shoulders of the agency instead of its vendors, and 911 authorities are looking for alternatives to traditional public safety managed services. In today’s ever-changing network environment, maintaining a pulse on the entire system and all its vendors is time-consuming and requires constant oversight.

MCP offers a complete portfolio of lifecycle management services that protect organizations from unplanned network and IT downtime. Our services give public safety agencies greater confidence that their infrastructure and related systems are in good hands—running smoothly—because of proactive monitoring designed to detect and mitigate unplanned interruptions. If an issues occurs, MCP's oversight ensures its addressed in a timely manner before it leads to an outage.

A holistic approach to the entire emergency communications ecosystem

In today’s complex and increasingly IP-based world, every network and system impacts the entire emergency response process. MCP provides technology-agnostic services that span all aspects of emergency communications, and as a result, our focus is solely on acting as an advocate for our clients.

MCP’s lifecycle management services help you:

  • See greater value from your technology and IT maintenance costs
  • Keep your networks secure, stable and running efficiently
  • Resolve network support issues and prevent network downtime­­
  • Alleviate the time burden placed on your IT staff
  • Have a greater pulse on your network and IT enterprise, sole-sourced to one service provider

What We Do

Network Management
MCP’s network management services alleviate the time burden placed on your IT staff by complimenting your skillsets and taking full responsibility of your day-to-day network operations.

Operations Management
MCP operations management service proactively monitors your radio and site infrastructure for a host of threats such as power and environmental issues, as well as provides vendor oversight and lease management.

Data Management
Our data management services empower public safety and 911 agencies with accurate and actionable data.

Vendor Management
MCP provides vendor management services designed to help clients control costs, drive service excellence and performance to gain increased value from their IT and network vendors.

license_plate_reader_system
Project

MCP Lends Expertise to Implement and Manage Automatic License Plate Reader System in Southeastern PA

With MCP’s commitment and expertise, SEPARTF is able to operate a model ALPR program that makes the region a safer place.

Read More.

911_network_management
Whitepaper

NG911: A New World for PSAP Network Maintenance and Management

The IP-based, broadband-enabled systems and networks being implemented in PSAPs will require a completely different approach to 911 network management than what is used today.

Read More.

911-network
Project

Florida County Gains Real-Time 911 Network Visibility with MCP’s Co-Managed IT Platform

Lee County, FL Department of Public Safety 911 officials gain 24/7 visibility into their 911 network with one, simple-to-use platform that helps ensure their network is functioning at a high level of reliability.

Read More.

Project

Cobb County, GA Drives Radio System Vendor Service Excellence with MCP’s Support

Working with MCP, Cobb County radio system officials were able to reduce the annual maintenance expenses associated with the P25 radio network as well as achieve more in terms in support for less.

Read More.