Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

Best Practices for Creating a Next Generation 911 Strategic Plan

Public safety entities that are making the most progress toward Next Generation 911 (NG911) adoption typically have one thing in common: a comprehensive 911 strategic plan, a key foundation for a successful NG911 implementation.

On March 19 at 2 PM ET | 11 AM PT, Mission Critical Partners is kicking off a three-part live webinar series on the topic of NG911 readiness. During the series, which is designed for state, regional and local jurisdictions, MCP will cover the strategic planning process, development and ongoing maintenance. Our first webinar will discuss best practices for creating a strategic plan.

Topics of discussion include

  • The Importance of Planning for NG911
  • Setting an NG911 vision
  • Best practices for engaging stakeholders and gaining buy-in
  • How to proactively plan

Register here.

View our archived virtual webinars on YouTube.

Have a topic you’d like to learn more about? Share your idea for an upcoming continuing education series topic.

Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.