Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

Making the Case for 5G in Public Safety Communications

Thursday, March 29, 2018
2:00 PM EST

Fifth-generation (5G) wireless communications have the ability to accommodate the fast-growing demand for bandwidth required for the delivery of multimedia content, including video, images and social media, to PSAPs. During this webinar, MCP subject-matter experts will discuss how 5G can help improve emergency response and what it means for communities and public safety organizations alike.

Register here.

The Impact of NG911 and FirstNet on PSAP Operations

The convergence of NG9-1-1 and FirstNet networks in the PSAP will dramatically enhance public safety communications. But it will also introduce new complexities which will transform PSAPs into public safety intelligence centers, and elevate the role of 9-1-1 telecommunicators, who will need to coalesce and manage a lot more information.

In this APCO webinar, Jeff Wobbleton, ENP Communications Consultant at Mission Critical Partners will examine the key impacts for your PSAP and what you need to do to get ready. Read more.


Have a topic you’d like to learn more about? Share your idea for an upcoming continuing education series topic.

Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.