Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

Social Media and Emergency Response: Takeaways from the Charleston County 9-1-1 Social Media Pilot Program

Earlier this year, Charleston County Consolidated 9-1-1 Center, Mission Critical Partners, RapidSOS, and RapidDeploy led a pilot project completed in September that tested the use of social media data in emergency response along with collaborators from the Penn State University.

On Thursday, December 13 at 12 PM ET | 9 AM PT, pilot program participants will discuss the program during a live, panel-style event. The major takeaways from the pilot program will be discussed as well as the implications for the public safety industry.

Topics of discussion include:

  • The why behind the pilot program and the vision in Charleston County
  • How social media is impacting emergency response on a broad scale
  • How social media was implemented in the Charleston County 9-1-1 Center for the pilot
  • Lessons learned from the pilot project

Register here.

View our archived virtual webinars on YouTube.

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Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.