Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

The Top Strategic Public Safety and Emergency Response Trends for 2019

There are several significant, disruptive technology and operations trends that Mission Critical Partners feels will set the stage for the future of public safety over the next three to five years. Public safety agencies must understand these trends, begin preparing for them now, and understand how to adjust their operations in order to adapt. They are trends that cannot afford to ignored.

Join Mission Critical Partners on Thursday, January 31 at 12 PM ET| 9 AM PT for a live webinar to learn more about each of these trends, the implication for public safety organizations and what steps you can take in 2019 to prepare.

Topics of discussion include:

  • Artificial intelligence and integration with public safety
  • Location accuracy
  • Cloud migration
  • Call-handling as a service
  • Cyber issues
  • Outages
  • Integration of FirstNet with operations
  • Staffing challenges
  • Mergers & acquisitions
  • Next Generation 911 2.0

Register here.

View our archived virtual webinars on YouTube.

Have a topic you’d like to learn more about? Share your idea for an upcoming continuing education series topic.

Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.