Webinars

Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

How to Deploy an Effective 911 Network Management Program

Thursday, April 26, 2018
11 AM PT | 2 PM ET

In today’s increasingly IP-based network environment, some of the biggest threats facing 911 call centers are unplanned network or application disruptions. These outages can be caused by hardware or circuit failures—or worse a targeted cyber attack—and gaps in support agreements and slow vendor response times can increase their severity. As a result, troubleshooting falls on the shoulders of PSAP management.

In our upcoming webinar we will discuss how PSAP network management is changing and how agencies must adjust to alleviate their risk.

Register here.

View our archived virtual webinars on YouTube.

Have a topic you’d like to learn more about? Share your idea for an upcoming continuing education series topic.

Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.