Webinars

Webinars and Emergency Communications Training

Managing the complexities of public safety communications is challenging and overwhelming. Stay abreast of important changes impacting the industry and enhance your operations with our live webinars that provide emergency communications training and valuable, actionable ideas you can implement today.

Upcoming Sessions

The Potential for Social Media Data & Platform Use by PSAPs

Thursday, December 14 at 2:00PM EST

During this webinar, MCP subject-matter expert Dave Sehnert and guest presenter Dr. Andrea Tapia of Penn State University will share insights on the advantages of incorporating social media platforms and data into PSAPs and the challenges social media presents from a technical and operational standpoint, as well as a preview of tools under development that will address barriers to use.

Register here.

Have a topic you’d like to learn more about? Share your idea for an upcoming continuing education series topic.

Emergency Number Professional Study Group

Building a stronger workforce of certified emergency number professionals is key to helping public safety agencies meet their missions, and with a team including more than 40 certified team members, Mission Critical Partners dedicates our staff’s wisdom and expertise to help those looking to further their education level and professional certifications.

Every year, Mission Critical Partners hosts a series of study group sessions to prepare emergency communication specialists for the National Emergency Number Association (NENA) Emergency Number Professional (ENP) certification examination. The eight-session study group, conducted by MCP subject matter experts, is free and available online, however, space is limited and study groups fill up quickly.

For more information about the ENP Study Program, contact education@missioncriticalpartners.com.