FAQ

Working with a consultant is a big decision. Following are some questions you should ask prior to engaging a consulting group, along with answers from Mission Critical Partners.


Why should my organization consider working with Mission Critical Partners?

Mission Critical Partners is a nationwide firm of dedicated and experienced advisors for public safety and emergency communications. Our clients trust us with their most critical communications projects and challenges. We partner with clients of all sizes, from PSAPs in major metro areas, to state and regional projects in a variety of specialties including:

  • Public safety radio, wireless & broadband
  • Next Generation 9-1-1 networks
  • Facility & operations networks
  • Emergency management, communication & planning

How will working with Mission Critical impact our organization from a budgetary/financial perspective?

Our clients consistently point to cost savings we’ve been able to generate for them, helping improve their overall financial standing. Our expertise and proven track record support our consulting rate structure.  We focus on delivering real value, and in the long term, clients find that our ability to provide transformative solutions for systems large and small results in significant future savings.


There is some uncertainty in the marketplace right now. Why should I have confidence in Mission Critical Partners?

First and most important, we encourage you to talk to our clients nationwide, your peers in public safety and emergency communications. They often say that Mission Critical Partners is different: We listen carefully, we work to understand the issue from our client’s point of view, and we consider ourselves an extension of their team. We’re able to help create and implement technical solutions, represent your unique needs to other stakeholders and mitigate areas of risk.


Can Mission Critical Partners support projects that are already underway?

Because of our extensive experience and network, we’re typically able to step in and make an immediate impact on behalf of our clients. One of the benefits of working with Mission Critical is our ability to provide unique, custom solutions quickly using proven best practices.


Can you tell me about the team Mission Critical would bring to our project?

Our award-winning team consists of experienced public safety specialists, project management professionals (PMPs), and technology, forensic and policy specialists. Mission Critical’s principals have each invested more than 30 years in the 9-1-1 industry and continue to serve as advisors to key federal and state governmental bodies and also in key leadership roles in the major industry organizations, such as NENA, APCO, and iCERT. We’ve walked many miles in your shoes, and understand the challenges you face every day.


What else should I know about Mission Critical Partners?

We respect that your job is complex and never easy. With our proven project approach—to listen, advise, execute and transform—you can be confident in the success of your system. We earn the trust of our clients. We believe in what you do, because the mission matters.


How do I find out more?

We’re eager to learn about the challenges and opportunities facing your system, and to work with you to find and implement powerful solutions. Visit www.mcp911.com for additional information, or contact us for a confidential, no-pressure discussion:

Mission Critical Partners
888.862.7911
inquiry@missioncritical.3twenty9.net