Industry Insights

  • What’s the Future of Land Mobile Radio in a FirstNet World? – agl Magazine

    What’s the Future of Land Mobile Radio in a FirstNet World? Originally published in Above Ground Level (agl) Magazine, August 2018 It is likely that the nationwide broadband network being implemented by FirstNet will provide mission-critical voice, but that’s a long way off—in the meantime, the prudent play for public safety is to continue investing

  • “The Case for Commercial PTT Apps in Public Safety” – MissionCritical Communications

    The Case for Commercial PTT Apps in Public Safety Originally published in MissionCritical Communications, August 2017 By Todd Johnson and Nick Falgiatore Introduction First responders long have depended on hardened land mobile radio (LMR) systems—featuring public safety-grade radios and infrastructure—to provide their mission-critical communications needs.  These networks and devices are entirely different from those offered

  • “911 telecommunicators deserve the spotlight all year long” – Urgent Communications

    911 telecommunicators deserve the spotlight all year long Originally Published in Urgent Communications, April 2017 By Glenn Bischoff Read more insights by Glenn Bischoff Every year in June when I was a kid, my father and I shared the same joke. We did this on Father’s Day. I would say to him, “Must be nice …

  • “911 telecommunicator training takes center stage in many states” – Urgent Communications

    911 telecommunicator training takes center stage in many states Originally appeared in Urgent Communications, May 11, 2017 By Glenn Bischoff and Nancy Pollock Across the state of Idaho, hiring and training standards for 9-1-1 telecommunicators (i.e., call-takers and dispatchers) always have been both voluntary and inconsistent. But the situation changed dramatically in March 2017 when

  • “The NPSBN and NG911: Maximizing Their Potential” – Urgent Communications

    The NPSBN and NG911: Maximizing Their Potential Originally published in Urgent Communications, March 2017 These game-changing public safety communications networks will be even better if they are integrated By Kevin Murray The NPSBN and NG911: Background The Nationwide Public Safety Broadband Network (NPSBN), being implemented by the First Responder Network Authority (FirstNet), and Next Generation 911 (NG911), are

  • “Congress Needs to Step Up and Champion Next Generation 911” – Urgent Communications

    Congress Needs to Step Up and Champion Next Generation 911 Originally published in Urgent Communications, November 2016 By Nancy Pollock Earlier this year, Sen. Charles Schumer (D-N.Y.) expressed his concerns regarding the vulnerability of today’s 911 systems to cyberattacks. He specifically cited a Ben Gurion University research study that indicates that it would be quite easy

  • "When in Doubt, Find Out" – The Call

    When in doubt, find out Originally published in The Call Magazine, Fall 2016 Wireless integrity testing helps a South Carolina county discover the root cause of its 9-1-1 call-routing problems By Dave Sehnert and Pat Thompson Shortly after 4 a.m. on the morning of December 29, 2014, Shanell Anderson, a newspaper delivery supervisor in the

  • "Body-worn cameras should be on the radar screen of every law-enforcement agency" – Urgent Communications

    The evidence is clear: Body-worn cameras should be on the radar screen of every law-enforcement agency Originally published in Urgent Communications, Wavelengths, November 15, 2016 By Scott Neal Clearly a groundswell is forming that in the coming years could well push body-worn cameras into most, if not all, law-enforcement agencies across the United States. Indeed,

  • "Geospatial data exchange is needed now to improve efficiencies, save lives" – Urgent Communications

    Originally published in Urgent Communications, View From the Top, September 8, 2016 Geospatial data exchange is needed now It would allow critical information to be shared, even across county lines, at a moment’s notice By Robert Horne For decades, even centuries, whenever traditional cartographers created pen-to-paper maps, accuracy often was an elusive concept, in large

  • "The Long, Winding, Bumpy Road" – Public Safety Communications

    Originally published in Public Safety Communications, June 2015 THE LONG, WINDING, BUMPY ROAD Applying for grant funding is quite vexing for many, if not most, public safety agencies—here are a few tips that will smooth the path and improve your chances for success By Philip Penny It should come as no surprise that the nation’s