Tarrant County 9-1-1 Emergency Assistance District, Texas
adminmcp911 May 25th, 2015
SERVICES PROVIDED: 9-1-1 CPE Procurement and Consulting Radio Interoperability Assessment
CHALLENGES: In an effort to advance towards Next Generation 9-1-1 (NG9-1-1), the Tarrant County 9-1-1 District recognized the need to migrate to new 9-1-1 customer premise equipment (CPE) that uses next generation network methodologies and leverages state-of-the-art technologies. The goals of the transition were to achieve a cost effective deployment, maximum sustainability, and improved functionality for each public safety answering (PSAP) in the District. In 2012, the implementation period was estimated to be two to three years. In order to accomplish this, the District sought a qualified firm to oversee the qualifications, acquisition and vendor contract negotiations.
To identity gaps and improve radio interoperability, in 2014 the District undertook an effort to conduct a regional radio system assessment.
SOLUTIONS: MCP’s support for the District included the following:
- Providing technical assistance in developing and drafting an RFP for the procurement of an optimal NG9-1-1 system including all required components
- Conducting due diligence, i.e., fact finding through vendor meetings to gather data gathering
- Assisting in development of a conceptual solution design to support the procurement requirements
- Ensuring specifications included all legally mandated scopes of service, such as provisions for special needs populations
- Providing management support during the bid solicitation
MCP supported the County in contract negotiations, ensuring the proposed vendor solution meets the technical requirements of the RFP.
MCP’s assessment of the radio system includes the following components:
- Stakeholder meetings to review and establish a project schedule and communications plan
- Review of existing data regarding communications systems, planned future systems and interoperability
- Radio studies, as needed, in areas where existing data needs to be confirmed or is non-existent
- Review and recommendations regarding purchases that will align with the interoperability plan
- Analysis of possible solutions to address interoperability gaps and requirements
- Recommendations for improving interoperability for each jurisdiction within the District
- Conceptual system design for each recommendation to include coverage modeling, backhaul diagrams and a list of requirements to implement the recommendations
KEY RESULTS: MCP utilized the information gathered during due diligence to define all technical (CPE and network) requirements and develop a conceptual solution design to support the requirements for procurement. In September 2012, the District issued an RFP to solicit bids for 9-1-1 CPE and associated services. MCP worked closely with the District to review the bid responses and to select a qualified vendor. MCP continues to serve as a technical resource to the District during the CPE migration.
With engagement of and support from key decision-makers, MCP will assist each jurisdiction as it presents findings from the radio assessment to commissioners, judges, city councils, or other key decision-makers to garner project support and funding.