The Technical Evolution of the 911 Center in an NG911 and FirstNet Environment

January 3rd, 2018

Posted In: Next Generation 911 Networks

The Technical Evolution of the PSAP and 911 Center in an NG911 and FirstNet Environment

After the nationwide public safety broadband network is implemented, under the auspices of the First Responder Network Authority (FirstNet)—and Next Generation 911 (NG911) systems are implemented, the manner in which public safety answering points (PSAPs) and 911 centers respond to events will be dramatically different than today.

New data systems and thousands of sensors will provide new and different capabilities for emergency response, including things like real-time video streams, state-of-the-art surveillance systems, geofencing, video communication with first responders and social media alerts and monitoring. These data inputs will raise situational awareness in the PSAP to levels unimaginable.

Much work needs to be done by our nation’s 911 centers if they want to harness the full potential of these networks.

This whitepaper discusses the technical impacts PSAPs will need to overcome including:

  1. Interface development
  2. Data analytics systems
  3. On-site or cloud-based data storage
  4. Cyber security

Download the whitepaper to learn more (registration required.)